mplights.com operated by MP Lights LLP, with registered office at Shop No. 1, Lok Nayak Bhawan, Khan Market, Sujan Singh Park, New Delhi, Delhi 110003, respects and values your privacy. This Privacy Policy describes the types of personal information collected from visitors and customers, how this information is used, stored, and protected, and your choices regarding your personal information. By accessing or using mplights.com, you consent to the practices described in this policy.
## Information We Collect
We collect information from you in the following ways:
* When you register, place an order, subscribe to a newsletter, fill out a form, or otherwise interact on the website.
* Through cookies and other automated technologies when you browse the site.
The information collected may include:
* Name, email address, mailing address, and phone number
* Username and password for your account
* Shipping and billing addresses, and order details
* Payment details such as credit/debit card numbers (processed via secure third-party payment gateways)
* Demographic and preference information, and purchase history
* Device, browser, and operating system types
* IP address and general location data
* Responses to surveys, participation in contests, and customer feedback
* Any other information you provide to us, or is updated from third-party partners (such as updated delivery addresses).
## Use of Information
Your information is used to:
* Create, operate, and manage your account.
* Process, deliver, and fulfill orders, including returns, exchanges, and after-sales support.
* Respond to customer inquiries and provide support
* Send transactional and marketing communications (with opt-out options)
* Personalize content, product offerings, and your shopping experience.
* Improve website performance, marketing communications, and analyze user activity.
* Comply with legal obligations, fraud prevention, and enforce site policies
* Administer surveys, contests, and promotional events
Your personal information may be combined with data from trusted partners to enhance our services and communications with you.
## Cookies & Automated Tracking
mplights.com uses cookies and similar technologies to:
* Remember and process shopping cart items
* Save user preferences and facilitate site features
* Track site analytics and improve services
* Enable remarketing and interest-based advertising.
You can control the use of cookies through your browser. Disabling cookies may affect your ability to use certain features of the site.
## Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to outside parties. Your data may be shared with:
* Service providers (such as courier partners, payment gateways) only as necessary for order fulfillment and website operations.
* Business partners, affiliates, or legal authorities (only as required for compliance, fraud detection, or as required by law).
* Website hosting providers and analytics partners, under confidentiality agreements.
Non-personal or aggregated data may be shared for marketing or analytics purposes.
In case of mergers, acquisitions, or business transfers, user information may be transferred as an asset, and notice will be provided in case of significant changes.
## Data Security
mplights.com uses industry-standard security measures, such as SSL encryption, secure networks, regular malware scanning, and restricted access to sensitive data to safeguard your personal information.
However, no online platform can guarantee absolute security. Always protect your login credentials and sign out after use.
## Your Rights & Choices
* You can access, update, or correct your personal data by logging into your account or contacting customer support.
* You may opt out of marketing emails at any time via the unsubscribe link or account preferences.
* Cookies can be managed or disabled via browser settings.
* For any corrections, complaints, data deletion requests, or to opt-out of certain data sharing, please contact us at info@mplights.com.
## Children's Privacy
mplights.com does not knowingly collect or solicit personal information from those under 18 years of age. If such information is found to have been collected, it will be promptly deleted.
## Updates to this Privacy Policy
mplights.com may update this policy periodically. Changes will be posted on this page along with the 'last updated' date. Continued use of the website constitutes acceptance of these changes.
## Contact Us
For questions, requests, or concerns regarding this policy, please email: info@mplights.com